According to a recent report from MMGY, which surveyed 800 travellers across Australia, China, India, Japan, and South Korea, spending habits, motivations, and preferred experiences diverge dramatically across these five powerhouse markets

"Cotswold pubs aren’t just places to eat. They are refuges, gathering spots, and oases for walkers like me after a long ramble through the countryside."

By aligning culture, training, and leadership around guest-centric principles, properties can create experiences that resonate long after the guest departs. Service may meet expectations, but hospitality creates memories, and in a region where experiences drive reputation and loyalty, that distinction is everything.