FEATURES: Why the Best Restaurants Never Feel Rushed
Success in today’s dining room has always been about more than how many covers you can turn on a Saturday night. But in an environment of tightening margins, rising labour costs, and guests who have more choices than ever before, the pressure to think carefully about how every seat performs once service begins has never been more acute.
STAYCATION: Why Holiday Inn Galleria Ortigas Became My Perfect Manila Business Stay
I had several interviews to conduct in the Ortigas business district of Manila, and decided to stay at the Holiday Inn Galeria Suites, which was recommended to me by Bernhard Ilming, one of Discovering Hospitality’s directors. I believe he was at one time the GM there when it first opened, some 20-something years ago.
WINES: The Sommelier Has Left the Building
How digital voices are reshaping wine culture, and what every hospitality professional needs to know. I have spent the better part of three decades standing in cellars, scribbling notes, and debating the merits of one vintage over another with people who have spent equal amounts of time doing exactly the same thing. I have passed examinations that required me to identify grape variety, region, and year from a single blind pour. I can wax at length on the structural poetry of
