FEATURES: How Hotel GMs Can Automate the Front Desk Without Automating Hospitality
Every general manager who has sat through a vendor pitch for front-desk automation has heard some version of the same promise: faster check-ins, lower labor costs, happier guests, all from a single kiosk or chatbot rollout. Some of that promise is real. Some of it is marketing. The hard part of the job, the part no vendor slide ever quite covers, is figuring out which is which before signing a contract and reorganizing a team around it.
NEWS: Nepal-Tibet Floods Disrupt Travel and Damage Key Infrastructure
Travellers with upcoming trips to Nepal are being urged to exercise heightened caution, monitor official advisories and confirm travel arrangements as rescue operations continue following devastating floods along the Nepal-Tibet border.
BAR REVIEW: Mandarin Oriental Bangkok's The Bamboo Bar, Still Playing After Dark
Bangkok’s first jazz room is not a museum piece. It is a working hotel bar that still knows how to pour, play, and make a guest sit a little straighter. The iconic Bamboo Bar at the exotic Bangkok Mandarin Oriental has had many a story written about it, but it’s always worthy of another. There are hotel bars that trade on a famous address, and there are hotel bars that earned the address. The Bamboo Bar, tucked into the River Wing of Mandarin Oriental, Bangkok, belongs to the
