SUNDAY READ: 7 Things Great Hospitality Leaders Do Differently (And Why Some Hotels Get It Wrong)
What separates good hospitality managers from great leaders? Discover seven practical leadership lessons on retaining top talent, building guest loyalty, managing costs, embracing technology, and preparing the next generation of hospitality leaders. A must-read Sunday feature for hotel general managers, restaurant owners, and hospitality executives.
WINES: A Nose for Trouble
Join Paul Thomas for a witty blind wine tasting adventure filled with misidentified classics, surprising discoveries and valuable lessons in wine appreciation. Discover why trusting your palate matters more than the price tag.
INSIGHTS: Why Kids Influence Hotel Loyalty
Gen Alpha is gaining influence over family travel decisions, including hotel choice. Allan Chan explores how hotels can turn young guests into loyal advocates through personalised experiences, playful rewards and family-focused loyalty programmes.
