FEATURE: How Students Can Harness Technology and AI to Build a Career in Hospitality
- Tricia Jones
- 15 hours ago
- 4 min read
The hospitality industry has always been defined by warmth, intuition, and human connection; the ability to anticipate a guest’s needs before they even articulate them. Yet as technology and artificial intelligence (AI) continue to evolve, they are reshaping how service is delivered and how careers are built. For students entering this vibrant field, digital fluency isn’t just a competitive edge; it’s fast becoming a career cornerstone.
Students who embrace technology and AI early can become the innovators of tomorrow’s hotels, restaurants, and travel experiences. The opportunities are everywhere: cloud-based property management systems streamline reservations and operations, mobile apps let guests bypass front desks, and AI-powered chat assistants provide instant support around the clock. Increasingly, these tools are expected across hotels, resorts, and food and beverage operations of every size.
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