MASTER YOUR CRAFT: How to Make the Most of Life as a Waitress in a Busy Hotel or Resort
- Allan Chan
- 14 minutes ago
- 6 min read
There is a particular kind of exhaustion that belongs only to the hospitality floor. It settles into the lower back after ten hours on tile, lingers in the wrists after carrying trays stacked three plates high, and shows up behind the eyes after a double shift spent smiling through complaints about cold coffee and slow kitchens. Anyone who has worked as a waitress in a busy hotel or resort knows this feeling intimately, and anyone considering the role should understand it before they ever put on the uniform.
But exhaustion is only half the story. The other half, the part rarely told with enough honesty, is that the floor can also be one of the most valuable classrooms in the entire hospitality industry, and the people who learn to work it well often go on to run the places that once ran them ragged.
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