The Singapore Tourism Board (STB) has announced the suspension of the licence of Mesa Travels (S) Pte. Ltd. (Licence No. 03659) with immediate effect from 28 August 2025, under the Travel Agents Act 1975.

The suspension follows Mesa Travels’ late submission of its audited statement of accounts (AA) and Annual Business Profile Returns (ABPR), as well as its failure to pay the financial penalty previously imposed in lieu of licence suspension or revocation.

Under the Travel Agents Regulations 2017, all licensed travel agents are required to submit their AA and ABPR within six months of the close of their financial year.

The suspension will remain in effect until Mesa Travels settles the outstanding penalty or until its licence expires on 6 November 2025. During this period, the company is required to honour all existing commitments to customers but is prohibited from accepting new travel bookings.

STB emphasized:"We take a serious view against errant travel agents and will not hesitate to take necessary actions to protect the reputation of Singapore’s travel industry."